03.06.04 — (a) Provide incident response training to system users consistent with assigned roles and responsibilities: (b) Review and update incident response training content {{ insert: param, A.03.06.04.ODP.03 }} and following {{ insert: param, A.03.06.04.ODP.04 }}.

What this control requires

(a) Provide incident response training to system users consistent with assigned roles and responsibilities: (b) Review and update incident response training content {{ insert: param, A.03.06.04.ODP.03 }} and following {{ insert: param, A.03.06.04.ODP.04 }}.

Source: NIST SP 800-171 R3 §03.06.04 (official control text).

Why this matters

Incident response training ensures every person in the organization knows their exact role when a security event occurs — whether that means recognizing a phishing email and reporting it, isolating a compromised workstation, or leading forensic investigation. Without role-specific training, incidents escalate unnecessarily, evidence gets destroyed, and attackers gain additional time to move laterally. This control requires tailored instruction: end users learn to spot and report threats, IT staff learn containment and recovery procedures, and incident response team members master forensics and coordination. Regular updates keep the training current as new threats emerge and the organization's incident response plan evolves.

What evidence assessors expect

Assessors typically look for: training certificate, PDF, signed letter. FORCE coaches you through the exact implementation steps and captures each artifact in-platform.